WorkflowAI

Popular with service businesses

AI Receptionist
Setup

AI call answering, bookings, reminders, and after-hours enquiry support — with clear human handoff where needed.

Setup from NZ$490 + GST Ongoing from NZ$99/month + GST
Ask about AI Receptionist Setup

What you get

Fewer missed calls, less front-desk pressure

For service businesses that want fewer missed calls, easier booking support, and less front-desk pressure.

Basic call and enquiry handling logic configured for your business
FAQ, pricing, opening hours, and service information integrated
Call summary notifications sent to you after each call
Basic booking and reminder flow (where your setup supports it)
After-hours enquiry capture — never miss a lead outside business hours
Clear human handoff rules — AI knows when to pass to a real person
Thorough testing and tuning before going live
7 days of post-launch fine-tuning support

TWO-PART PRICING

Setup fee

From NZ$490 + GST

One-time payment for configuration, testing, and launch

Ongoing usage

From NZ$99/month + GST

Platform and usage costs for the AI receptionist to keep running

Best suited for

Businesses that live on the phone

If calls are a core part of how your business gets leads and serves customers, this is for you.

Trades and construction

Capture enquiry details while you're on the tools. No more missed calls during job sites.

Wellness and beauty

Handle bookings and enquiries outside session hours. Let clients book without calling back.

Healthcare and clinics

After-hours enquiry capture and basic information so patients get answers even when you're closed.

Real estate

Never miss a buyer or tenant enquiry. Capture details 24/7 and follow up fast.

Education and tutoring

Handle parent enquiries, class information, and booking requests without interrupting sessions.

Professional services

Capture new client enquiries and schedule consultations even during busy client meetings.

How it works

Six steps to a live AI receptionist

We handle the technical setup. You provide the business knowledge. Together, we get it working.

01

Provide your business info

Share your FAQs, pricing, opening hours, services, and any other information the AI needs to know.

02

We configure the logic

We set up the call handling, enquiry routing, booking flow, and handoff rules based on your business needs.

03

Joint testing

We test the AI receptionist together — calling in, asking questions, checking that handoffs work correctly.

04

Go live

Your AI receptionist starts handling real calls. You get call summaries and notifications for every interaction.

05

7-day fine-tuning

We monitor and adjust for the first week — fixing edge cases, improving responses, and making sure it's working well.

06

Optional ongoing support

Move into Ongoing AI Support for continued optimisation, or manage it yourself from here.

What this service is not

Clear boundaries, no surprises

This is a receptionist setup, not a full call centre. Here's what falls outside the scope.

  • Complex call centre logic with multi-level routing and queuing
  • Deep CRM or booking system custom integration
  • Fully replacing a human front desk or receptionist
  • Unlimited complex Q&A training for niche or highly technical queries

If you have more complex needs, contact us to discuss what's possible — we may be able to scope a custom solution.

Common questions

Frequently asked questions

How much does the AI Receptionist Setup cost?

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The one-time setup fee starts from NZ$490 + GST. After that, ongoing platform and usage costs start from NZ$99/month + GST. The total depends on the complexity of your call handling needs.

What happens if the AI can't answer a caller's question?

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The AI receptionist has clear human handoff rules built in. If it encounters a question it can't handle, it will either transfer the call to a human or take a message and pass it on — depending on how you want it set up.

Does it work after hours?

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Yes. One of the key benefits is after-hours enquiry capture. Callers outside your business hours get their enquiry recorded and you receive the details — so you don't miss potential leads while you're closed.

How long does setup take?

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A standard AI receptionist setup takes 2-5 working days from when we have your business information, FAQs, and opening hours. More complex setups with booking system integrations may take longer.

Do I need to change my phone number?

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In most cases, no. We can work with your existing phone number and set up call forwarding to the AI receptionist. We'll discuss the best approach for your specific situation during the setup process.

Get started

Tired of missed calls and lost enquiries?

An AI receptionist can handle calls, capture enquiries, and book appointments — 24/7. Get started with a quick conversation.

Ask about AI Receptionist Setup Join a free AI at Work Session first